We’re looking for someone who understands the heart of online communities — and knows how to nurture them. If you're passionate about Minecraft, fluent in Discord culture, and ready to create a space where players feel heard, welcome, and excited to return — we want you on our team.
This position starts as an unpaid volunteer role with the potential to develop into a paid contractor position.
Tasks
- Manage day-to-day interactions on Discord, forums, and social media channels to foster a welcoming, safe community
- Monitor and moderate player discussions, enforce community guidelines, and escalate issues as needed
- Collect, organize, and relay player feedback to internal teams to inform development and content decisions
- Coordinate community events, announcements, and engagement initiatives in collaboration with other teams
- Support onboarding and training of new moderators and community volunteers
- Maintain clear, transparent communication with the player base regarding updates, rules, and server news
- Track community sentiment and engagement metrics to identify trends and improvement opportunities
- Assist in creating content for social media and official communications when needed
Requirements
Proven experience managing online communities, ideally in gaming or Minecraft related environmentsStrong communication skills with the ability to engage positively and professionally with a diverse player baseDeep understanding of Minecraft community culture, player expectations, and common challengesExperience using Discord and other community platforms (forums, social media) for moderation and engagementAbility to handle player feedback, moderate discussions, and resolve conflicts with empathy and fairnessComfortable collaborating closely with developers, content creators, and moderatorsOrganized and proactive — able to manage daily community needs while contributing to long-term engagement strategiesBasic knowledge of moderation tools and workflows; experience with bots and permissions a plusFluency in German (written and spoken) is required; English proficiency is a plusExpected availability of around 10–15 hours per week with flexibilityBenefits
A unique opportunity to shape the community experience of a brand-new Minecraft networkFull access to internal communication platforms, moderation tools, and community management resourcesDedicated servers and channels tailored for efficient community engagement and event coordinationClear guidelines, feedback loops, and project management tools to support your daily workClose collaboration with a motivated and skilled team of developers, content members, QA, and moderatorsA motivated and friendly staff team that values communication, transparency, and respectFully remote – work from anywhereWe’re building a diverse and inclusive team culture. Regardless of background, gender identity, or orientation — whether you’re a volunteer or paid contributor — you are welcome here. Always.