Talent.com
Diese Stelle ist in deinem Land nicht verfügbar.
Senior IT Support Administrator

Senior IT Support Administrator

cleverbridgeCologne
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung
  • Cologne The person we’re looking for prioritizes making things happen and dedicates themselves to supporting their fellow Cleverbridge colleagues. We want someone who is passionate about IT, is self-motivated, and who will find clever ways of helping us educate our workforce on utilizing technology as well as best practices for IT security. If you're comfortable working on a broad set of IT projects, supporting security objectives and interested in streamlining our current processes (i.e., working smarter, not harder), read on. If you enjoy collaborating with different team members, are passionate about our broader mission, and want to learn more from a growing company, this is the place for you.Our IT team is responsible for supporting the company’s tech-related needs as well as managing and implementing various projects within the organization. We are a small but mighty team of 5 people (4 IT Support members reporting to the Director of IT Support). This person will collaborate closely with other internal teams to ensure the integrity and protection of the organization’s systems and data.Your Background A minimum of 5 years of hands-on experience supporting IT operations within a corporate environment.Exceptional communication skills, both written and verbal.Service-oriented mindset with the ability to empathize and communicate effectively across a diverse range of technical experiences.Profound knowledge of the Microsoft Stack of Technologies.Hands-on experience in managing Active Directory and Group Policies.Excellent technical understanding of PCs, Apple devices, and desktop hardware.Process-oriented, innovative thinking, and critical thinking skills.Effective time management, ability to set priorities, and schedule calls efficiently.Proficient in using the Linux command line for navigation, vi for editing configuration files, and restarting necessary services.Expertise in patch management and implementation of management policies on end-user devices.Experience collaborating with IT vendors to resolve complex issues.Understanding of network protocols (TCP / IP, DNS, DHCP, etc.) enabling troubleshooting of basic network connectivity issues.Strong dedication to documentation for continuous improvement of procedures and troubleshooting steps. Your ResponsibilitiesManage and maintain office infrastructure including Microsoft Server, Azure AD, Exchange Online, Asterisk (SIP) Phone System, Extreme Network Switches, Extreme Access Points, OpenVPN and Fortigate Firewalls. Maintain our Asterisk phone server and assist with planning a migration to a cloud-based phone system.Administer vLANs and port management on Extreme network switchesMaintain an Extreme Networks Access Point wireless infrastructure.Cooperate the 1st line team with identity management tasks within Active Directory, Azure, DHCP, DNS, Exchange Online, VOIP and VPN systems.Assist Windows Administration team with migration from on-premise Active Directory to cloud based Azure Active Directory.Work with the 1st line team on Level 3 ticket escalations.Take ownership of assigned incidents and problems, and contact required internal or external resources as necessary to resolve them.Assist the helpdesk with tasks related to onboarding, identity management, OS and application troubleshooting and various IT tasks. Benefits : Product driven company – everyone has the chance to make an impactAbility to work hybrid or fully remote (varies by role and team)Flexible working hoursFunded company pension scheme (optional)Funded Deutschlandticket (optional)JobRad (optional)Hardware lease for private use (optional)Personal L&D budget and access to our Cleverbridge academy30 vacation days p.a.Mental health support Still have questions? Firat TaliplerRecruiter Whether it’s a role-specific question or a question about life at Cleverbridge, we would love to chat with you and we’ll do our best to respond as quickly as possible. hbspt.cta._relativeUrls=true;hbspt.cta.load(8665802, 'ea272b7c-191c-489a-8cbd-037c3793f104', {"useNewLoader" : "true","region" : "na1"});