Visa Consultant

Visa Consultant

Job Type : Permanent

Location : Germany, Munich

Salary : €Negotiable + Bonus + Benefits

The successful candidate will be responsible for processing visa applications on behalf of corporate clients and individual customers.

The Role :

The successful candidate will be responsible for but not limited to the following :

Provide expert advice to customers in completing application forms for visas, passports, and related services.

Provide current and accurate information regarding visa and passport requirements, processing, and delivery, creating a superior experience for the customer.

Ensure customers have clear understanding of the requirements and that all applications and documents submitted are accurate, complete, and timely

Provide customers with real-time updates throughout the process.

The Person :

Previous experience of visa processing and the associated issues

Excellent communication and customer services skills

Excellent time management and prioritisation skills - able to multi-task in a fast-paced environment.

Able to conduct research independently.

Excellent customer and client relationship skills, meeting highest standards of service.

Be a team player. Participate in and facilitate team environment.