IT Support Specialist (f / m / d)

Working at Freudenberg : We will wow your world!

Responsibilities :

• As part of our global service team, you will support the Oberwihl location in all issues that can only be solved locally
• Your area of responsibility includes the office and production areas
• Ensuring productivity at the site, supporting digitization on site, by phone and remote access
• Working in a global solution team as part of our Corporate Service Desk (follow the sun) - with your expertise you can solve problems independent of the location
• Development of the required expertise for global support (e.g network, server, Microsoft 365, access administration, output management)
• Management of Incident reports, service requests, if necessary correct escalation to the next higher service level support
• Support for local networks and infrastructure components as well as documentation of assets
• Installation, maintenance and replacement of clients, printers, computer peripherals
• Collaboration with colleagues from other teams and countries using modern tools

Qualifications :

Preferred Qualifications :

Knowledge and Experience :

Personal Characteristics :