Rack Decom Manager, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.

com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skill sets, creating, tracking, and controlling budgets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.

This Rack Decom Manager will manage a team that executes the decommission, tracking, and audits of all media. This includes but is not limited to all media types (disks, solid state disks, flash cards etc).

The Rack Decom Manager will be responsible for ensuring that all operational processes and SLA's are met and must guide and mentor the team to ensure all work is carried out safely and securely.

Key job responsibilities

• Routinely review ticket queue for large events and address accordingly
• Coordinate change management resources
• Guide, train and educate data staff on the best practices related to all service owner issues
• Manage and deliver mid-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Manage a diverse team of decom technicians with varying skills
• Provide weekly report to the Cluster Manager
• Maintain the on-call schedule coordinating absence and vacations
• Recruit and train decom technicians to ensure appropriate staffing levels
• Write and deliver performance reviews for staff

A day in the life

AWS Benefits :

• A permanent contract with Amazon Web Services. Professional growth opportunities : chance to participate in various training courses and seminars offered by AWS and external partners.
• Amazon Employee Discount
• Pension Plan, Life and disability insurance
• 24 / 7 Employee Assistance Program (EAP) to help you navigate through work-life experiences, and provide you with the resources to support you and your family’s health and well-being.
• Commuter benefits
• An international working environment

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

• Bachelor degree in business administration, engineering, computer science or a related field or equivalent experience or education
• Experience managing IT infrastructure projects from initiation to closure; experience in a data center environment
• Experience working in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities,.

PREFERRED QUALIFICATIONS

• Experience with project management best practices such as PMI, Waterfall, and Agile
• Ability to successfully manage cross-functional projects involving multiple stakeholders and varying levels of management
• Proficiency with MS Project, Excel, and SharePoint
• PMP Certification, Six Sigma Green Belt, Safety training or equivalent certification
Vor 30+ Tagen