Associate - Community & Retention (M / F / D)

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks

• , precious metals and commodities
• they want — with any sized budget, 24 / 7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As an Associate within the Community Support team at Bitpanda, your mission is to help us relaunch and redefine our Telegram presence into a vibrant, proactive, and engaging space. You will serve as a visible and trusted representative of Bitpanda in our Telegram communities, combining your social media flair with a strong customer support background to enhance sentiment, support users, and foster healthy community interactions in real time.

You'll moderate discussions, spark engaging conversations, and embody our brand voice, sharing both official updates and friendly, community-first content (yes, that includes memes and vibe checks). If you're passionate about crypto, community spaces, and bringing people together through impactful conversations, this role is for you.

APCT1_DE