B2C Director

Eltrona, the historic Luxembourgish cable TV provider, is, after a full takeover by the Belgian cable Co Telenet, a wholly owned Liberty Global subsidiary, on a turnaround journey.

Eltrona, operates a hybrid fibre – coax network that can provide more than 80 % of the Luxembourgish households and enterprises with very high-speed broadband. It is the company’s mission to evolve to the reference alternative Internet provider, doubling market share in mid-term, and transforming to become a highly performant telecom operation.

In this context we are looking for a driven B2C Director to lead our Commercial teams, and to transform the Commercial activity to become a high performant multi-channel commercial engine, with the focus on in and outbound telesales, commercial and customer experience growth.

The B2C Director is part of the Eltrona Leadership team.

• Your key responsibilities

You will be the heart of Eltrona's B2C team, leading and growing the people, strategy and execution, and you will play a key role in the further transformation of our commercial activities, our commercial performance and the associated customer experience.

Your key responsibilities include :

1) Ensure the day-to-day management of the Sales department and teams

2) Ensure transformation of the commercial activities

You are a driven and enthusiast Commercial people and transformation leader, thriving in a high-paced environment where ownership and collaboration are essential values, and have an outspoken drive to achieve results.

Your main competencies include :