Desktop and Server Management
Location
Munich, Germany
Duration
Permanent
Start Date
ASAP
Working Mode
Full time
Branch
IT Services and IT Consulting
Job ID
150722
Roles and Responsibilities :
Knowledge of Ivanti DSM agent installation and management
Sound knowledge of DSM generalization and integration with other tools such as SNOW, and AVD (Azure virtual desktop), should have the knowledge of developmental work using DSM.
Knowledge about the depots and business logic server
Knowledge of packaging of applications / software using Ivanti DSM (sound understanding of script)
Software distribution (patches and packages) using the Ivanti DSM tool
Sound knowledge of patching process using DSM
Knowledge of Advanced patch management for standard applications (such as Mozilla, Google chrome, 7 Zip, Adobe etc.) and patching (Microsoft and 3rd party) relating to policies
Knowledge of Operating system deployment provisioning through DSM
Knowledge of software distribution using DSM
Sound knowledge of driver management / driver / bios / firmware upgrades using Ivanti DSM
Provide 2nd and 3rd line BAU support including resolving P1 and P2 incidents and problem management.
Discovery, analysis, and planning for deployment of Windows 10, Office 365 major updates and other software wrappers via Ivanti DSM.
Responsible for documenting the systems, processes, and procedures.
Coordinate with the client L3 team in resolving and addressing the escalations.
Coordinate with ALM team for regular update of asset and software inventory onto CMDB.
Providing full life-cycle service support.
Automation evangelist.
Providing out-of-hours support and on-call cover.
Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities to ensure the standards required.
Support vendor in the Hardware selection process
Skill set requirement :
- Preferably Ivanti DSM certified
- Scripting Skill (VBScript, PowerShell)
- Knowledge of Azure WVD and Dell Wyse management
- Development / Infrastructure amendments / Integrations to the DSM solution
Mo. : +49 7195 7796997 Mail : [email protected]
Desktop and Server Management
Provide 2nd and 3rd line BAU support including resolving P1 and P2 incidents and problem management. Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities to ensure the standards required. Sound knowledge of DSM generalization and integratio...
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