Customer Service Specialist for the German speaking market (m/f/d)
Your responsibilities :
- Via Phone and email you are the first point of contact for our German speaking B2B customers in Germany, Austria and Switzerland.
- You will take orders via various channels and process them in our ERP system
- Any concerns that may arise with our customers during the ordering and delivery process (eg. order status, delivery times, stocks etc.
will be assisted by you.
You will focus on our already registered dealers, but you will also support our sales team in the acquisition of new prospective customers
You bring along :
- You have already gained professional experience in the areas of customer service, customer support, internal sales or similar.
- Ideally, you share our passion for motorcycles, ATV / UTV, bicycles and co. as well as the associated products and accessories
- You are open-minded, communicative and have a strong service and customer orientation
- In addition to a native level of German, you have a good command of written and spoken English.
- Your profile is rounded off by a routine handling of the common MS Office programs and experience in the use of an ERP system.
What we offer :
- A secure job in a constantly growing company
- A multinational team with more than 325 colleagues from 48 countries and an agreeable working atmosphere within the Powersports industry
- Flexible working times in full and part time, modern working equipment and the possibility to work remotely
- Onboarding and support for new employees
- Regular employee events, excursions, guided motorcycle tours and special sales events
- Company bike leasing and a job ticket for the regional public transport
- Company health management with organized health days, check-ups, group sport activities, contribution to fitness center membership fee, etc.
Are YOU interested?
We are looking forward to receiving your application!
Click on "JOIN OUR TEAM!" to be redirected to our applicant portal and upload your documents.
We value diversity and therefore welcome applications - regardless of gender, nationality, ethnic and social origin, religion / belief, disability, age as well as sexual orientation and identity.
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