ICQA Data Analyst

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. As a ICQA Analyst you will play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.

Key job responsibilities

Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations

Plan for and identify root causes of inventory deviation through cause & effect analysis

Design queries compile data and generate reports to present analysis (charts graphs)

Review & analysis of customer defect data with development of corresponding action plans to reduce defect

Development of data collection processes and data management systems

A day in the life

You will ensure key performance metrics are reviewed on a daily weekly or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.

You will work closely with the Inbound Outbound and Inventory Control operations to develop tools and analyze data to support improvement initiatives dig deep into data to determine root cause of defects build and maintain decision support tools and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.

• Advanced proficiency in German in both written and verbal communication (C1 Common European Framework of Reference CEFR)
• Relevant experience working with data analytics data warehouse reporting and query design
• Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
• Initiative to develop tools data collection processes and data management systems
• Knowledge of Amazon systems and fulfillment center processes
• Proficient with SQL / VBA
• Good communication skills and ability to influence senior leadership based on findings
• Experience working using Agile development

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

IC

Key Skills

Data Analytics,Microsoft Access,SQL,Power BI,R,Data Visualization,Tableau,Data Management,Data Mining,SAS,Data Analysis Skills,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1