Talent.com
Diese Stelle ist in deinem Land nicht verfügbar.
Branch Operations Assistant

Branch Operations Assistant

Indie CampersCologne
Vor 3 Tagen
Stellenbeschreibung

THE ROLE

We’re looking for a travel enthusiast with a passion for guest service for our depot in Mönchengladbach - Düsseldorf . You’ll be the face of our company, reporting directly to the DACH - Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

  • Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team’s activities;
  • Training, supervising, and coaching your team;
  • Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
  • Control workforce planning, manage inventory, local suppliers and cleaning services;
  • Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
  • Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
  • 1+ years of experience in a team management / lead / supervisory role;
  • You’re fluent in German and English (mandatory);
  • You’re eligible to work in Germany, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
  • You’re available to work on weekends and public holidays;
  • You’re a responsible person who takes their work seriously and can be relied upon.

    • THE INDIE COMMITMENT!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
  • Continuous training and coaching to develop the skills that matter to you;
  • Schedules fixed in advance, with weekends and holidays being rotated between team members;
  • Compensation package that includes Performance and Referral bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.