Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

Teleperformance
Heidelberg, DE
Diese Stelle ist in deinem Land nicht verfügbar.

Use your German language skills and provide excellent customer experience!

Teleperformance Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking a German speaking Customer Service Specialist to support German speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German speaking market, providing excellent customer experience.

You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role!

Take a step forward and join us in Greece!

What you will do :

  • Support customers via phone, chat & e-mail
  • Prevent fraud, protect data and safeguard customers
  • Be an ambassador of our client
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

  • Fluency in German
  • Very good written and oral communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge / tech savviness, experience with CRM tools preferred
  • Ability to work under stressful and testing situations with customers
  • Experience in customer service or customer facing roles preferred
  • Can do attitude, willingness to learn and reliability are essential to your success in this role!
  • Must hold EU citizenship / EU Passport or valid work permit for Greece
  • Willingness to relocate to historic Athens, Greece, or be a local candidate

What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program : Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network .

No wonder Greece is a popular destination for tourists and expats alike.

Find out more

Would you like to see more German speaking jobs options?

Do you need even more available jobs ?

Extra info

Please note that Greece is considered to be handling the pandemic in an exemplary way , while taking all the necessary steps to protect its people, with a successful vaccination plan in place .

At Teleperformance Greece we are committed to the necessary measures so that all TP employees are and feel safe!

Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch

Vor 9 Tagen
Ähnliche Stellenangebote
Teleperformance
Heidelberg, Baden-Württemberg

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:. Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!. We collaborate with some of the worlds top companies offering...

DailyStaffWorks Germany
DE
Homeoffice

Unterstützung beim Umzug nach Griechenland, einschließlich Hilfe bei der Erledigung von Papierkram, der Suche nach einer Unterkunft und der Integration in die lokale Gemeinschaft. Wir suchen deutschsprachige Kundenservice-Mitarbeiter für unser Team in Griechenland, wo Arbeit und Lebensgenuss Hand in...

Teleperformance
Heidelberg, Baden-Württemberg

Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines. Thinking about relocating and wondering about cost of living in Greece? Get an idea here:. Respond to pricing and product inquiries, order st...

Teleperformance
Heidelberg, Baden-Württemberg

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:. Full training by certified instructors. State of the art premises, providing a great working environment with relaxing break areas. Moreover, this is a great opportunity to advance your career and work for a m...

Gesponsert
Deutsche Post und DHL
Mannheim, Baden-Württemberg

Regionalzulage- + 25% Nachtzulage steuerfrei schon ab 20:00 Uhr (bis 6:00 Uhr)- Ein krisensicherer Arbeitsplatz, garantierte Gehaltssteigerung gemäß Tarifvertrag und pünktliche Gehaltszahlungen- Du kannst sofort als Aushilfe starten (kein Minijob / 450€ Job möglich)- Bezahlte Einarbeitung durch erfa...

Gesponsert
WISAG Gebäudereinigung Süd-West GmbH & Co. KG
Ludwigshafen, Rheinland-Pfalz

Objektleiter | Kundenbetreuer (m/w/d) Gebäudereinigung | Ludwigshafen Kennziffer: (Inhalt entfernt)Ihre Aufgaben bei uns - Leiten, Einweisen und Steuern Ihrer Reinigungsteams inkl. ...

Gesponsert
BETTY BARCLAY GROUP
Nußloch, Baden-Württemberg

Als Familienunternehmen stehen wir seit über 80 Jahren für Verlässlichkeit und Innovationsfreude gleichermaßen.Mit unseren Marken Betty Barclay, Betty & Co, Gil Bret, Vera Mont und Cartoon präsentieren wir als international erfolgreicher Anbieter von women’s fashion einen unverwechselbaren Look.Ents...

Gesponsert
ADMIRAL Entertainment Holding Germany GmbH
Viernheim, Hessen

Betreuung unserer Gäste in unkomplizierter Wohlfühlatmosphäre.Verantwortung für reibungslose Abläufe und die Einhaltung gesetzlicher Regelungen.Ansprechpartner für Lieferanten und Techniker sowie bei Reklamationen.Spaß an der Arbeit mit Menschen und Fingerspitzengefühl für guten Service.Vorkenntniss...

Gesponsert
LÖWEN ENTERTAINMENT GmbH
Mannheim, Baden-Württemberg

Neben einem Verständnis für ganzheitliche Vertriebsprozesse verstehen Sie es, mit einer lösungsorientierten Arbeitsweise sowie einer hohen Überzeugungskraft Kunden zu begeistern? Dann werden Sie Teil unseres Vertriebsteams unserer Niederlassung in Weiterstadt.Als Innendienstverkäufer (m|w|d) begleit...

Gesponsert
Wacker+Döbler Vertriebsgesellschaft mbH'
Neckargemünd, Baden-Württemberg

Wir, die 1957 in Sinsheim gegründete .Partner im Bereich Kfz- und Zubehörteile, Werkstatttechnik, Industriebedarf sowie Fahrrädern.Mit insgesamt 20 Standorten und rund 300 Mitarbeiterinnen und Mitarbeitern bieten wir unseren Kunden in Nordbaden, der Vorderpfalz, Südhessen sowie Nordbayern ein umfang...