Account Manager

Welcome to The Marketing Practice.

We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 400+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list!

What we are looking for:

We’re looking for an enthusiastic account manager with a passion for marketing. This role sits at the heart of everything we do for our clients, helping to deliver results driven marketing campaigns, and maintaining exceptional day-to-day client relationships. At TMP you’ll develop an excellent understanding of your clients’ objectives, ensuring campaigns with a wow factor are delivered consistently to brief. You’ll manage projects, working closely with a director to deliver on budget, on time, guiding the team and our clients through the delivery.

What you will do:

Client Management;

• Regular communication to provide real-time updates on day-to-day activities.
• Co-ordinating status meetings, providing reporting including updates on the work, timelines and budgets, highlighting any blockers or risks.
• Participate in briefings, capturing client requirements and reporting needs.
• Capture feedback, distribute and follow up on action points.
• Supporting your account director, building your relationships with clients through responsiveness, clear communication and by managing expectations.

Program Management;

• Liaise with team members to understand roles and responsibilities, processes, and delivery tasks.
• Create supporting project plans and resource plans.
• Work with our traffic manager to resource and schedule team members.
• Write production briefs and facilitate kick off meetings.
• Drive teams through the delivery of the work, co-ordinating schedules, organising meetings and providing clear actions and deadlines.
• Find solutions to resolve blockers or challenges to the successful delivery of the work.
• Review and critically appraise work to ensure that it meets the brief and is ready to share with the client.

Commercial Management;

• Create project estimates, quotes and statements of work, with support from your director.
• Responsible for managing project finance admin – such as raising purchase orders and invoices and updating and maintaining accurate forecast data.
• Tracking and reporting on time, cost and overall budget spend and profitability of your projects.
• Escalating commercial risks to your director.

Business Development;

• Identify opportunities for TMP to extend its scope of work within your existing projects and work with your Account Director on how to move these forward.

Success is measured by;

• Team feedback.
• Client feedback.
• Project profitability.
• Accuracy and stability of delivery in line with plans.
• Accuracy of project finances.

Requirements

Who you are:

• A project manager with a strong desire to advance in a marketing career.
• Easy to approach.
• Have a positive and resilient mindset, taking proactive steps in all aspects.
• Effective in communication, both verbally and in writing.
• Pragmatic, approaching work with a logical mindset.
• Actively listens, curious, and willing to ask questions to gain necessary information.
• Ready to contribute unique ideas and perspectives.
• Excellent at time management, able to prioritize workload and handle multiple projects/clients simultaneously.

What you will need;

• Previous marketing or agency experience.
• Business fluent German - minimum C1 level.
• Some understanding of different types of marketing campaigns.
• Experience of managing some cross-discipline teams (for example - asset production, strategy, creative, technology, media).
• Proficient with IT including Word, Excel, PowerPoint and Outlook.
• Experience of project management tools and processes.
• Experience of commercial management e.g. estimating costs, tracking and managing budgets.

Benefits

• 70 euros per month towards travel or gym membership
• A team with short coordination channels and a cooperative way of working
• A wide range of tasks, creative freedom of choice, and independent work
• An interesting customer portfolio as well as exciting accounts with great development potential
• A beautiful office in the heart of Munich
• A flexible working model
• Personal development and individual training
• Social committee events. We have monthly social events including everything from game nights and bowling kayaking, and pumpkin carving.
• We aim to give back. Our charitable foundation is helping eight girls in Cambodia go to school, and we often hold charity events.
• Annual away days. We have an annual away day where we celebrate our successes and reflect on the best campaigns we’ve worked on over the past year.
• Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply for jobs unless they meet every single qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.