Service Account Manager (m/f/d)

Job Description

As a Business Unit of a large American company with ca. 10,000 employees world-wide, our customer has been providing powder handling solutions for the processing of powders, granules and tablets using Intermediate Bulk Container technology for over 40 years.

Their headquarter is located in the UK with approx. 85 empolyees. They operate globally across a range of manufacturing industries, including food, nutrition, pharmaceutical, chemical and metal powders.

For their team remotely in Belgium or Western / Northern Germany we are currently looking for a

Service Account Manager (m / f / d)

Your responsibilities :

• Provide technical support for client issues (breakdown, performance concerns, etc.)
• Offer flexibility to support customers through remote and on-site fault finding
• Provide regular client training to ensure best practice’ regarding operation and maintenance is observed
• Provide group level presentations at both operator and management level
• Execute a sales strategy to proactively sell Matcon products, gain repeat sales of all products and spares and offer service capabilities
• Develop relationships with key account holders within the territory to increase the level of customer service and satisfaction
• Liaise closely with internal stakeholders (system sales & sales support) to ensure continuity of the sales process
• Submit detailed sales visit reports to communicate customer, market and industry intel to the wider business.
• Travel required visiting customers, with overnight stays across Europe, of around a week a month

Your profile :

• Formal engineering qualification (Mech and / or Elec HNC as minimum, Degree beneficial)
• Solid understanding of engineering principles (mechanical and electrical) and extensive knowledge of how they are applied
• Competent knowledge of installing and maintaining electrical / PLCs, pneumatic, and hydraulic systems
• High level of industry knowledge
• Fluent in written and spoken English, other languages as a plus
• Ability to live and work in the Belgium / Northern Germany as well as willingness to travel

The offer :

• Permanent position directly with the employer
• Subsidies for company pension schemes and attractive salary with annual bonus scheme
• Very good social benefits
• Regular company events
• Job with long-term prospects in a company with a future
• Access to health and lifestyle webinars, activities

Please use our online-application form () only for applying to advertised position. Please note that we can t consider applications that we receive by e-mail.

Do you have any questions or require further information? We are always happy to answer any enquires you may have either by telephone or by e-mail :

ANTAL INTERNATIONAL PERSONALBERATUNG

Andreas Dürr, E-Mail : , Tel. : 0911 590 596 44

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