Retail Operations Specialist (m / f / d)

The TOD'S Group is a symbol of Italian excellence. It is deeply rooted in Italy’s artisan traditions, with a wealth of values that distinguish its vision : a passion for craftsmanship, superb quality and timeless style.

Quality and creativity, tradition and modernity. A harmonious blend of these factors runs through the DNA of the TOD'S Group and its brands, each with its own identity : Tod’s, Roger Vivier, Hogan and Fay. This overall vision draws strength from the brands’ synergy in high-end design; it has enabled the Group to emerge as a leader in the footwear, leather goods and clothing sectors with a significant presence in all the global markets.

We are looking for a proactive Retail Operations Specialist (m / f / d) who will be reporting directly to the Retail Area Manager, the ideal candidate will play a key role in maintaining store inventory, improving operational efficiencies, and supporting the overall success of the retail business.

Key activities and responsibilities

• Monitor and maintain accurate inventory levels by conducting regular stock checks and coordinating with the buying team to replenish merchandise as needed, ensuring availability and reducing instances of stockouts or overstocking.
• Strategically monitor and optimize stock levels to ensure accurate availability across all locations, minimizing risks of stockouts or overstocking.
• Enforce strict security and loss prevention protocols to minimize shrinkage and safeguard merchandise, staff, and customers
• Prepare and analyse key performance indicators to provide actionable insights to the Retail Area Manager.
• Work with the Retail Area Manager to identify operational efficiencies and provide feedback on potential improvements.
• Participate in vendor management, to ensure the cleaning / security / stationary vendors offer consistent high standard service and meet the business needs.
• Manage the store supplies and regular base replenishment, including uniform, package, etc.
• Assist in training the staff on stock operations, inventory procedures, and store processes.

Key qualifications

Our benefits