Forecasting Analyst

Forecasting Analyst, Delivery Operations

About the Role

We are looking for a highly analytical and experienced Forecasting Analyst to join our Logistics Planning team. In this role, you will play a critical part in optimizing our operational efficiency by providing accurate forecasts for delivery volumes, capacity planning, and resource allocation. Your insights will directly impact operational costs, customer satisfaction, and the scalability of our logistics operations.

You will work closely with cross-functional teams, including Operations, Product, and Analytics, translating complex data into actionable insights and driving improvements across our delivery network.

Key Responsibilities

• Design, develop, and maintain advanced statistical and forecasting models (e.g., ARIMA, Prophet, Gradient Boosting) to predict delivery volumes, resource demand, and capacity needs.
• Propose and implement innovative methodologies such as hierarchical forecasting and causal inference to solve complex business challenges.
• Build experimentation frameworks and apply statistical methods to measure the impact of model changes and business interventions.
• Ensure data quality, integrity, and accessibility across all relevant datasets, building standardized datamarts as needed.
• Perform root-cause analysis and collaborate with operations teams to identify drivers behind performance trends.
• Develop and automate interactive dashboards and reports to track key metrics and communicate insights to leadership and stakeholders.
• Collaborate cross-functionally to align forecasting insights with business strategy and operational planning.

Required Qualifications

Why Join Us?

At JET, this is how we play

Our teams work closely across markets and functions, collaborating with some of the world’s most recognisable brands. It’s a dynamic environment where we move fast, support each other and celebrate wins.

Being the best isn’t just about operational excellence — it’s about earning our customers’ choice. Every order is a moment where they decide who wins. By living our values and behaviours, we build a customer-first culture that keeps us one step ahead.

Inclusion, Diversity & Belonging

What else are we delivering?

Curious about our people, culture or career opportunities? Visit our careers site to explore stories, blogs, podcasts and more JET journeys.

Ready to join the team? Apply now!