Field Service Engineer (mfd) Elemental Analysis

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)

Job Description

Join Thermo Fisher Scientific to discover meaningful work that makes a positive impact on a global scale. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer. Join us and support our mission to enable our customers to make the world healthier cleaner and safer.

Are you an engineer that seeks challenges within a positive and encouraging community Familiar with optical instrumentation in your career and interested in its science Then we have a role for you within our diverse service environment!

How you will make an impact

Discover impactful work as our new Field Service Engineer (FSE) based in Germany in North Rhine Westphalia / West Germany .As an FSE you will be responsible for delivering service activities including Installations Repairs and Maintenance Services forthe Bulk Elemental Analysis team in highly exciting and professional role will deliver ahigh level of customer service resulting in customer satisfaction.

Responsibilities

You will primarily support our customers based in Germany utilising our Optical Emission Spectroscopy X-Ray Fluorescence and Robotic Automation product portfolio .

You will :

• Own and deliver on service activities such as installations repairs preventative maintenance problem solving on scientific instruments
• Provide specific product support on OES XRF XRD and automation instruments.
• Work remotely providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback and dedication.
• Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve accurately critical tasks.
• Enable the customers success through their partnership with Thermo Fisher Scientific.
• Optimise own work schedule by coordinating with all the required partners for service planning (Dispatch function Team Leader Senior Manager)
• Handlecompany assets including parts inventory laptop computer mobile phone test equipment tools software company car etc.
• Responsible for timely and accurate reporting of activities including field service reports and expenses reports
• Collaborate with the Sales team regarding lead generation customer activities and updates.

Our Organisation

Our customised service offerings and outstanding services have the flexibility and experience to uniquely address our customers business needs. Whether they are looking to arrange service on a single instrument or are seeking resources to handle entire laboratories there is a solution to meet their business requirements.

Who we are looking for :

Whats in it for you :

About us :

Thermo Fisher Scientific is an equal opportunities employer. Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 130000 colleagues we share a common set of values.

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1