IT Operations Analyst

International financial trading company based in Cyprus seeks an IT Operations Analyst to join their Operations Team.

This is a position that is focused on the support of the external client-facing Trading Systems, and the internal Services, Payment System Integrations, Market Data Feeds, Web Services, and Databases that facilitate and manage their clients’ Trading Activities.

Production Support experience at an FX, Securities, or online Casino business is ideal for this position, as is experience with Meta Trader’s MT4 or MT5 systems.

The successful candidate will have the opportunity to work with a suite of leading-edge and business-critical technologies as part of a team of highly experienced Administrators and Engineers.

They will have a real and notable impact on the Company’s future success and fulfil a key role in providing our customers with the best possible user experience.

The company can provide visa support, and relocation package.

TYPE : Permanent, full-time

WORKING HOURS : flexible within ranges starting 8-9am and finishing 5-6pm Monday to Friday

SALARY : Negotiable, depending on experience, plus good benefits

START : ASAP

LOCATION : Cyprus

VISA : The company can provide visa support for the right candidate

MAIN ACTIVITIES AND RESPONSIBILITIES :

• Collaborating with PMs and Developers for both Release Management and Deployment
• Maintain and support both Virtual & Physical Machine environments
• Supporting Environments & Systems across the entire project lifecycle (Dev., Pre-prod., Production)
• Configure and maintain servers and processes, including the monitoring of system health and performance
• Provide Level 1 & 2 support for System Incidents, including participating in a weekly out-of-hours support rota
• Installation, Administration Troubleshooting and Maintenance of VMware ESXi (5.x, 6.x & 7.x)
• Patching Windows Servers via Automated tools such as WSUS
• Documenting the configuration of current infrastructure services and the support procedures of both new and legacy systems

MAIN REQUIREMENTS :

• University degree in Computer Science, Engineering, or a similar discipline
• Minimum of 3 years’ experience in a senior System Administrator role, as part of an IT
• Some weekend work and participation in an on-call support rota will be required
• Practical experience with the installation, administrating and troubleshooting of Microsoft Windows Server
• Knowledge of VLANs, Subnetting, Routing and Switching, good understanding of OSI
• IT Security Knowledge and Experience, including Firewall administration and knowledge of IPS and WAF
• VMWare Administration experience
• Knowledge of datacenter network infrastructure (from ISP through to end user)
• Clearly demonstrated knowledge and experience of managing Windows Server operating systems, Virtualization technology and SAN solutions
• Experience or knowledge of Load Balancing, and ideally of DNS and Content Delivery Networks
• Experience using industry-standard monitoring tools such as Zabbix or Nagios
• Good time-management and task-prioritization skills
• The ability to prioritize Incidents and Risks by determining their impact on the Production environment
• Substantial technical troubleshooting and problem-solving background
• Work effectively independently and as part of a team. Good team player

BENEFICIAL EXPERIENCE :

• Experience supporting Cloud-based environments,
• Knowledge of supporting Linux based OS
• PowerShell scripting experience
• Relevant certifications preferable, e.g., Microsoft, VMware, ITIL etc.
• An understanding of system resiliency, high-availability, site-site failover, and Disaster Recovery
• Experience working with formal IT Incident and Problem Management procedures

If your application is successful, you will be contacted within two working days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. or