As part of our activities in Germany Syngenta is looking for an :
IT Site Services Manager (f / m / d) DACH
Role purpose :
The IT Site Services Manager acts as the leader and operational cornerstone for site-level IT services bridging business needs with technology solutions while managing local IT operations and vendor relationships. As the primary IT ambassador they champion innovation and drive excellence in IT service delivery by ensuring alignment with global standards and business objectives while maintaining operational continuity
Responsibilities / main tasks :
Site IT Leadership
- Engage with site functional leaders for IT offer alignment
- Single point of escalation for clients and global IT
- Main liaison for IT Services stakeholders (internal)
Vendor Management
Implement local supplier management and SoW negotiationPerform service review meetings with stakeholdersMonitor quality of IT Services delivered by local vendorsOperational Management
Incident and problem management with root cause analysisIT Services budget managementManage local IT Services projects and regional / global participationAsset & Compliance
Manage hardware and software license inventoryAccountable for IT process and IT policies complianceManage local Information Security with global team supportService Innovation
Manage IT Services communications to end usersSuggest / pilot new ideasFacilitate 3rd parties as the face of IT on siteQualifications :
Knowledge and experience expected :
Bachelors degree in IT / Computer Science or equivalent5 years in similar IT infrastructure roleBroad operational knowledge of IT infrastructureOperational knowledge of IT service and / or technology delivery quality management operations and strategy developmentDeep specialization in specific domain (networks / productivity tools)Proficient communication skills in written and spoken English and GermanStrong stakeholder communication skillsAwareness of current best practice in service / application management and experience in a delivery management / service management roleUnderstanding of IT procurement and contract lawUnderstanding of information security regulations including GDPRAdditional Information :
We Offer :
Compensation & Benefits
Competitive salary package (including Christmas bonus holiday pay performance bonus)30 days annual leaveCompany pension scheme (with employer contribution)Capital-forming benefits24 / 7 group accident insuranceAbove-average social benefitsFlexible working hours (38.5 hours / week)Modern IT equipmentCompany phoneCompany car (including private use)On-site parkingHome office optionsOpen company culture with flat hierarchiesDynamic team environmentComprehensive onboarding programExtensive training opportunitiesCareer advancement within an international companyCompany doctor24 / 7 Employee Assistance Program - psychosocial counseling and supportCompany eventsEmployee discount program (Corporate Benefits)Employment : full-time
Contract : permanent
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status.
Remote Work : No
Employment Type : Full-time
Key Skills
Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce
Experience : years
Vacancy : 1