CRM Manager (English / German)

Job Description

About Us :

We are IT Career Hub, a leading EdTech company dedicated to advancing education and career development in the field of information technology.

Our mission is to empower adults to work in IT, foster personal growth for every student, and help them secure new and promising career opportunities.

Our training programs are AZAV-certified and designed to adapt to the needs of adult learners, enabling them to study regardless of prior work experience or knowledge. Beyond education, we provide job placement support and career counseling to our graduates. By partnering with top companies in the industry, we offer our students opportunities for internships and, ultimately, full-time employment in these organizations.

Our Team :

We take pride in our friendly and collaborative environment, where every team member is valued and contributes significantly to the company's success. Our team comprises highly qualified EdTech professionals who bring their expertise to create outstanding educational programs and inspire our students.

Responsibilities :

Develop and implement CRM strategies for engaging with different customer segments.

Identify optimal tools and solutions for CRM marketing, integrate third-party services, and participate in the development of in-house solutions.

Segment and analyze the customer database.

Build and manage the CRM team, including copywriters, email managers, and designers.

Collaborate with cross-functional teams to plan joint activities with the product managers of educational programs.

Budget, plan, and monitor the performance metrics of the CRM department, adjusting strategies and tactics as needed for internal communication channels.

Develop and manage webinar funnels.

Requirements

At least 2 years of experience in CRM marketing.

Proven track record of significantly increasing sales through CRM marketing, segmentation strategies, and reporting.

Strong analytical skills with a product-focused approach to hypothesis testing and selection.

Results-oriented mindset focused on revenue growth.

Experience with traffic and email campaign analytics tools.

English and Russian proficiency at B2 level or higher.

German proficiency at B1 level or higher .

Benefits

Full-time remote work with a 10 : 00–19 : 00 CET schedule.

A contractual relationship with a European (German) company.

Payment in Euros.

Access to training on all educational products offered by our center.

A fast-paced and flexible startup environment where personal and professional growth is encouraged.

Employment under a Service Agreement.

Requirements

At least 2 years of experience in CRM marketing. Proven track record of significantly increasing sales through CRM marketing, segmentation strategies, and reporting. Strong analytical skills with a product-focused approach to hypothesis testing and selection. Results-oriented mindset focused on revenue growth. Experience with traffic and email campaign analytics tools. English and Russian proficiency at B2 level or higher. German proficiency at B1 level or higher.