Operations Manager / Specialist Real Estate

Setting HQ is Berlin's premier boutique office provider, connecting businesses with innovative workspace solutions across the capital. Since 2014, we've been bridging the gap between traditional real estate and modern workplace needs, helping over 3,000+ companies find their perfect office space. From independent spaces and private offices to traditional setups and open workspaces, we specialize in flexible office solutions that foster thriving cultures and vibrant communities.

Our mission is simple : make space work . We transform, broker, and create office spaces that allow businesses to reach their maximum potential, with zero commission and 100% market coverage. Based in the heart of Berlin, we're passionate about helping entrepreneurs, creators, and innovators find spaces where they can do their best work.

We're seeking a detail-oriented Operations Manager to join our dynamic team and support our Head of Operations in delivering exceptional service to our partners and clients. This role is perfect for someone who thrives in a fast-paced environment, loves problem-solving, and wants to be part of Berlin's innovative real estate scene.

You'll be the operational backbone supporting our Operations team, ensuring smooth day-to-day operations while maintaining our high standards of partner satisfaction and operational excellence.

Tasks

Partner Support & Communication

• Assist in responding to partner requests within our 2-hour internal SLA
• Support incident management for operational and customer support areas
• Own collaboration with internal teams for handback and handover processes
• Maintain clear communication channels with partners and stakeholders

Process Improvement

Documentation & Reporting

Administrative Operations

Requirements

Essential Requirements

Benefits

Be part of the future : An underserved space that is traditional in all sense, we are on a mission to redefining the future of office spaces

We strive for simplicity and thus also in the hiring process. The process is 3-fold

Setting is a fast growing Boutique Office provider specializing in providing innovative office space solutions for businesses on the path to diversifying and growing additional revenue channels. We focus on creating environments that foster thriving cultures and vibrant communities, enabling companies to grow and succeed. With a presence in Berlin & Köln, we are on the verge of expanding to other cities in Germany and planning our European expansion. Setting offers a range of versatile office solutions, from independent spaces to private offices and traditional setups. We are just getting started.