Entry Level - Bilingual German and English CustomerSupport

With RELOCATION PACKAGE Job Description Are you

looking for whats next? Were a global technology and services

leader that powers the brands of the future. We help well-known

brands the ones you use every day improve their businesses with

technology and integrated solutions in over 70 countries. If you're

looking to grow and be inspired, as German and English sp eaker you

will ensure that performance goals are met across all operations

while meeting client expectations for operational excellence : high

targets in quality, efficiency, and customer journey improvement.

Career growth and personal development We provide all the training,

tools, and support you'll need to succeed in this role. You'll also

have access to development programs and specialized courses to help

you build the career you've always envisioned. What you will do in

this role As a Customer Service Representative , you will : Assist

viewers through phone and / or chat with their inquiries. Provide

account and application support, including questions related to

software functionality. Troubleshoot technical issues, such as

system configurations and network settings. Deliver accurate and

real-time answers to inquiries. Contribute to building brand

engagement for our clients. Your qualifications You'll excel in

this role if you : Have a high level of German (c1 or native) and

English (B2) (oral and written). Are passionate about the

entertainment and media industry . Possess excellent communication

skills with a strong sense of empathy and teamwork. Are familiar

with digital streaming services and devices, If not it is not a

problem Have a positive and solution-driven attitude. Even if you

don't check every box, we encourage you to apply. Well do our best

to match you with the right role. What's in it for you In this

role, we offer benefits to support your unique lifestyle : work in

Portugal Full-time employment with indefinite contracts (negotiable

based on experience and client needs). Competitive salary and

performance-based bonuses. Referral bonus opportunities. Career

development programs,