Junior CRM Analyst (f/m/d) - Business Analysis, Ingenieur

To support our Customer Relationship Management team we are searching for a Junior CRM Analyst (f / m / d) to be based in our Munich office.

WHAT YOU WILL DO

• Analyze customer behavior and generate customer insights
• Create and develop data driven analyses and reports
• Development and implementation of ML models
• Advancement of customer segmentation to a foundation for personalized customer targeting
• Implementation and automation of CRM campaigns, as well as campaign success tracking
• Continuous optimization, monitoring, and quality checks of already existing processes

WHO YOU ARE

• University degree in computer science, mathematics, statistics, economics, or a related field
• Working experience in an analytical role, BI, or Database Marketing within E-commerce or consulting
• Practical skills in SQL (e.g., MS SQL Server, Azure) and experience with relational or non-relational databases; ETL skills (e.

g., MS SSIS, Pentaho, Kettle) are a plus

• Practical statistical modeling experience using notebooks in Python, Rstudio, or Colab is a plus
• Experience with CRM solutions, campaign management tool implementation, and statistical tools
• Strong analytical mindset with a liking for data and figures; result-driven with high standards for quality and precision
• Professional with good communication skills, enjoys working in teams, and fluent in Business English

WHAT WE OFFER

• Up to 32 days of holiday, depending on the length of service, starting with 28 days
• Mobile office with up to 40% of your total contracted hours (job and position permitting)
• 10 days / year of mobile office abroad in EU-countries (job and position permitting)
• Language & e-learning courses
• Staff discount of up to 30%
• Company pension scheme
• Discounted membership for selected sports platforms & gyms
• Discounted travel card & shuttle service
• Access to LinkedIn Learning
• Individual support on mental health & well-being (e.g. compatibility work and family life)
• Social Day
• Employee Share Purchase Plan

WHO WE ARE

Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.

Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.

Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life.

Mytheresa ensures a fast and equal hiring process.