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Client Technical Support Agent GERMAN SPEAKING - Relocation to Greece Paid For

Client Technical Support Agent GERMAN SPEAKING - Relocation to Greece Paid For

Patrique Mercier Recruitment JPBerlin, BE, DE
Vor 5 Tagen
Anstellungsart
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Join the innovative team at Patrique Mercier Recruitment JP as a Client Technical Support Agent specializing in German-speaking clients! This role offers an exciting chance to relocate to Greece with all relocation expenses fully covered.

As a key member of our technical support team, you will assist German-speaking customers in resolving various technical issues, ensuring they enjoy a seamless experience with our products and services. Your commitment to customer satisfaction will be vital in helping us maintain our high standards of service. If you’re eager to work in a vibrant environment while experiencing the beauty and culture of Greece, we invite you to apply!

Responsibilities

  • Provide outstanding technical support to German-speaking clients through phone, email, and chat.
  • Diagnose and resolve technical problems quickly and effectively.
  • Document all customer interactions accurately within our CRM system.
  • Engage with customers to understand their concerns and deliver tailored solutions.
  • Collaborate with the engineering team to escalate and troubleshoot complex issues.
  • Participate in ongoing training to enhance your technical knowledge and customer support skills.
  • Contribute feedback from customers to improve our services and support procedures.

Requirements

  • Fluency in German and English, both spoken and written.
  • Strong communication skills and a customer-first mentality.
  • Experience in technical support or a similar role is preferred but not mandatory.
  • Ability to trouble-shoot and resolve inquiries in a fast-paced environment.
  • Motivated, team player with a willingness to learn.
  • Willingness to relocate to Greece and embrace new experiences.

    • Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Monthly Events
  • Fully Paid Relocation Package ( flight, transfer and hotel )
    • Jobalert für diese Suche erstellen

    German Support Agent • Berlin, BE, DE