Technical Service Engineer
Technical Service Engineer
Tasks :
The technical service engineer will be in charge of the technical support to customers. This involves a close relationship with customers and a customer-oriented mindset.
The position’s scope is a mix of technical investigation and analyses, technical presentations and customers meeting and follow-up of customer’s new project evaluation and new product qualification.
- Work closely with Technical Service-, Quality-, Customer Care -, Production and R&D-Departments
- Developing long-term relationships with customers and deal with customer’s technical complaints / requests / products qualifications
- Analyse samples, communicate technical solutions, produce technical reports
- Making technical presentations & demonstrating how a product meets customer needs
Profile :
- Has a master degree in engineering, materials sciences, chemistry or physics or a bachelor's degree in industrial sciences or equivalent with significant experience
- Fluent in french and english
- Experience in Scanning Electron Microscopy (SEM) as well as in analytical methods like Energy Dispersive X-Ray (EDX) Spectroscopy and Fourrier-Transformed Infra-Red (FTIR) Spectroscopy is welcome.
- Experience with statistical analysis softwares (Minitab, JMP, etc) will be an asset
- Knowledge in Printed Circuit Board manufacturing is welcome
- Six sigma methods will be an advantage
- Is willing to travel
- Has ability to build relationships quickly and effectively
- Has a strong leadership and good negotiation skills
- Is independent and self-reliable
- Is well organized with a structured mind-set
Additional information :
- Start : ASAP
- Contract : Permanent
- Work Place : Wiltz, north of Luxembourg
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