Vendor Manager for the Risk Platform

Everyone's story matters. Come shape your story with us at Riverty.

But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

And there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

We are looking for a

Vendor Manager for the Risk Platform (m/f/d)

(unlimited, full-time) Join our team at our location in Berlin, Verl, and Luxembourg

As the Vendor Manager you will be working in the product management team that is responsible for developing and operating Riverty’ s central customer Risk Platform.

This platform is integrated with various third-party vendors that are used to fulfill specific steps in our operational processes, either via backend APIs or by providing dedicated user interfaces.

Your role will include a variety of tasks required for the management of these vendors, ranging from relationship management over contract management and cost controlling to market research.

What will be your challenge in the role:

• Manage the relationships with the service providers of the Risk Platform throughout the entire lifecycle
• Lead / support contract negotiations
• Coordinate the internal procurement process with relevant stakeholders
• Conduct market research to identify potential new partners and benchmark existing vendors against their peers
• Compile reports on performance, SLA compliance and other key metrics, incl. processes to enforce penalties in case of incompliance
• Contribute to incident handling and process improvements
• Continuously improve processes for invoice reconciliation and cost controlling, and develop cost forecast models
• Establish and share best practices on vendor management

What you need to succeed in the role:

• Strong communication and relationship management skills
• Experience in contract negotiations and vendor selection processes
• Experience working for a regulated entity in the financial industry
• Knowledge in the areas of data protection, information security and regulatory outsourcing
• Basic knowledge of modern, cloud-based software systems and their integration via APIs
• Fluency in English as the main working language, German is a plus