Sales Representative

Job Title: Junior Account Executive - Germany

Location: Germany (mandatory)

A career with Harvard Bioscience ("HBIO") is an experience where our employees are energized and aligned to our purpose – Solutions to advance life science. Harvard Bioscience is an innovative manufacturer and distributor of scientific research tools for the life science market. We are seeking a Junior Account Executive, based in Germany, for our preclinical team.

Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and clinical research organizations. With operations in North America, China and Europe, we sell through a combination of direct and distribution channels to customers around the world. We are a publicly traded company (NASD:HBIO) with over $90M in revenues in our most recent completed year.

The Opportunity: HBIO is seeking a Junior Account Executive located in Germany, working with our Preclinical Sales Team. The purpose of this position is to extend HBio's position as a preferred life sciences partner in academic institutions, government & pharmaceutical laboratories, biotech and CROs. This position will have a supporting role with our demand generation team while acting as an extension of the field-based sales team. Compensation for this position will include salary, bonuses and all necessary office equipment and communication tools.

Key Responsibilities

• Prospection: A key aspect of this role will be the identification of new sales opportunities in Europe with the help of our marketing team and through business segment and application-specific prospecting.
• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
• Using phones, emails, and other virtual communication tools to connect with potential and existing customers.
• Support of the outside Sales team to ensure growth through the achievement of sales targets and objectives. Brands include Data Sciences International, Panlab and Hugo Sachs Elektronik.
• Presence in the field: Customer visits (potential and existing customers), conferences & events mainly in Germany. Expected travel: Up to 30% of the time.
• Acquire and maintain a high proficiency in understanding and relaying the HBio product and service portfolio.
• Engaging customers, assisting and advising them of HBio solutions aligned to meet the needs of their application requirements.
• Perform market research to identify trends, competition, and potential sales opportunities.
• Establish and maintain effective contact with potential and existing customer base to build and maintain relationships and convert them into long-term customers.
• Conduct scheduled check-ins with users to evaluate service and promote workshops, training activities, new features and products.
• Maintaining and updating accurate customer and sales data in the customer relationship management system.
• Establish and maintain effective working relationships with other members of the HBio sales team and collaborate to meet and exceed sales targets.
• Other related tasks as required.

Qualifications / required skills

• Motivation with a strong mindset and a positive attitude.
• Scientific background. Technical aptitude to understand and explain the range of HBio solutions and application areas.
• Good telephone etiquette, attendance and organization skills (time management / prioritization).
• Ability to multi-task.
• Computer Skills (Microsoft Excel, Word, Outlook, Social Media, Web search).
• Excellent verbal and written communication and interpersonal skills, with the ability to build customer rapport.
• Ability to work well both independently and in a group.
• Ability to work in a home-office environment.
• A flexible approach and the ability to influence others.
• The drive and commitment to achieve personal and company goals.
• German as native language or equivalent. English language proficiency required. Multilingual proficiency in 1 other European languages (French / Spanish or Italian) to communicate with clients across different regions would be preferred.

Education and Experience or equivalent:

• Minimum 4 Year Degree is preferred
• Previous outbound telephone / inside sales helpful
• Laboratory research or familiarity with electronics and scientific/biomedical laboratory equipment.
• Understanding of the sales process and metrics and the use of data analytics to refine sales strategies.
• Experience using customer relationship management software is preferred but not mandatory.
• Knowledge and understanding of lead generation, market research, and prospecting techniques is preferred but not mandatory.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER/VETERAN/DISABILITY