Inside Sales/Vertriebsinnendienst
Centre People Appointments
Germany
MF45607
TYPE : Permanent, full-time
WORKING HOURS : 08 : 30 - 17 : 00 (Monday- Thursday) and on Fridays 08 : 30 - 16 : 00, including 30mins lunch break
SALARY : TBD
START : ASAP
LOCATION : Nuremberg, Germany (Currently 2 days in the office, 3 days’ work from home this may change depending on the company’s decision.)
Inside Sales Main Responsibilities :
- Provide efficient and effective support service to the external sales team, discussing developments within the customer base
- Receive, process and co-ordinate all sales enquiries, this may involve liaising with other members of staff within Europe or Tokyo office, ensuring that the replies are sent in a timely and professional manner
- Provide quotations using SAP, followed up by telephone call to establish customer feedback regarding prices, projects, suitability of the products, log communication in SBO and communicate with sales team
- Answer customer enquiries on products, using catalogue or the web site. Any technical question can be referred to the Technical Sales Coordinator or BDM
- Log all customer enquiries on sales database SAP
- Update customer information and progress of enquiries on database SAP
- Occasional Pro-active telephone sales campaigns
- Organize and dispatch all samples and catalogues requested by customers, followed by telephone call to see they received what they require
- Establish a good working relationship with all customers and distributors
- Provide regular quotation tracking reports to the BDM.
- Process and track the status of customer sales order liaising with the Central Logistics Controller in Amsterdam head office and ensuring the customer’s needs are met to satisfaction
- Support Sales administration duties
- Handling Purchase Order, Stock, Shipping Documents, Delivery Control on SAP
Inside Sales Ideal Candidate :
- Experience in back-office sales assistant is required
- Experience in business administration such as PO, invoice, stock control is required
- Native level of German and Business level English
- A team player's mind-set
- Pro-active and hands-on attitude towards assigned work objectives
- Excel & Word skills
- Flexibility
- Experience in SAP or SAP S4HANA system would be advantageous
Vor 30+ Tagen