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International Ops Internship

International Ops Internship

Indie CampersDüsseldorf
Vor 30+ Tagen
Stellenbeschreibung

THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Mönchengladbach - Düsseldorf.

As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

WHAT WILL YOU WORK ON?

Front-office activities :

  • Customer service and sales : Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities :

  • Operations handling : Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control : Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities : Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

    • WHO ARE WE LOOKING FOR?

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory) ;
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;

    • THE INDIE COMMITMENT

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
  • Online and on-the-job training to develop relevant skills to your growth : guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship.