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Bueroang. (Krankenhausverw. / EDV-Anwender / in)

U.S. Army Europe and AfricaLandstuhl, DE

Vor 21 Tagen

Anstellungsart

Vollzeit

Stellenbeschreibung

Bueroang. (Krankenhausverw. / EDV-Anwender / in)

Landstuhl, Germany

Ausschreibungsbereich

WHO MAY APPLY?

Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Army & Air Force Exchange Service (AAFES)-Europe within Germany

EXTERNAL Local National Applicants, who reside in Germany.

Hauptaufgaben

The incumbent performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting. Enters, manipulates, and / or retrieves information and data from automated systems, such as, Composite Health Care System (CHCS), the Ambulatory Data System (ADS), the Armed Forces Health Longitudinal Technology Application (AHLTA), Medical Application and Process Solutions (MAPS), Patient Appointment System (PAS), Defense Manpower Human Resource System information (DMHRSi) and Clinical Information System (CIS), as appropriate to the area assigned. Completes request forms, manually or automated, for individual patient orders, blood work, and other requests. Maintains and monitors patient appointment schedules for the clinic / practice. Schedules appropriate patient appointments manually and / or in CHCS. Coordinates and / or schedules patient appointments with other clinics or specialties.

Receives patients and visitors as the initial point of contact, in person or telephonically. Monitors and manages the Army Medicine Secure Messaging System (AMSMS) at the clinic / practice level. Records and relays messages and / or redirect calls. Refers urgent messages and patient results for immediate actions. Obtains identifying information and determines the nature of the visit / call. Ensures eligibility for care, and contacts Patient Administration for verification. Provides information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc. Monitors and communicates delays in scheduled appointments to the appropriate staff and patients. Resolves complaints of a local administrative nature, and refers other complaints to the appropriate authorities.

Maintains all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification. Files original medical documentation in the patients record, and copies of medical documentation into research files as necessary. Ensures the patient completes all necessary forms prior to being seen by the provider. Performs Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patients' record.

PERFORMS OTHER DUTIES AS ASSIGNED.

Qualifikationsanforderungen

Explanations to the E&T Levels (Education & Training Levels) can be found at the following link :

https : / / portal.chra.army.mil / mnrs?sys_id=0a86e971cd2d2d10aaffb5ebb50f5ac9&view=sp&id=mnrs_kb_article&table=kb_knowledge

C-4a :

Basic Requirement : Knowledge of Medical Terminology

E&T Level I : 2 years of general experience as described below.

Current employees who do not meet E&T Level I and who are not in the same or similar occupation, must have 2 years of creditable experience that included simple clerical work in an office or store, working with computers, bookkeeping, making and recording inventories, telephone marketing, arranging for events or as a cashier, etc.

E&T Level II : 1 year of general experience as described below.

E&T Level III A and IV A : No additional experience required, however, the completed apprenticeship must have been as a Doctor's Assistant, or in a commercial, business or administrative occupation, e.g. Industriekaufmann / frau, Kaufmann / frau im Gross und Einzelhandel, or in steuer- und wirtschaftsberatenden Berufen, Rechtsanwaltskanzleien, Banken or similar occupations.

E&T Level III B and C : No additional experience required.

E&T Level IV B and C : Not creditable for positions in this occupational series

E&T Level IV D and V : No additional experience required.

General Experience : Experience which includes simple clerical work in an office or store or working with computers, as a cashier, bookkeeping, making and recording inventories, telephone marketing, arranging for events, etc

Auswahlkriterien auswählen

LANGUAGE PROFICIENCY LEVEL :

English AND German Language Proficiency Level B2 required.

You may test yourself for free at one of the various online providers, who offer tests under the 'Common European Framework of Reference for Languages' (CEFR).

B2 = Understand the main ideas of a complex text such as a technical piece related to their field. Spontaneously interact without too much strain for either the learner or the native speaker. Produce a detailed text on a wide range of subjects.

Description of the Language Levels :

https : / / portal.chra.army.mil / mnrs?sys_id=13a66d71cd2d2d10aaffb5ebb50f5aa0&view=sp&id=mnrs_kb_article&table=kb_knowledge

Experience with the use of common software and computer systems, carrying out routine office work (= Office Automation) is required.
Knowledge of Medical Terminology required.

Beschäftigungsbedingungen

This is a permanent full-time position (38.5 hours / week).

Relocation expenses are not authorized.

THIS CONCERNS ALL EXTERNAL APPLICANTS :

Generally, you must have been a resident in Germany for at least 12 months. Non-US citizen family members and German citizens are exempt from this requirement.

Your permanent residence must be within Germany.

Police Good Conduct Certificate (Polizeiliches Führungszeugnis) : On initial appointment, or re-appointment after a break in service, candidates who have been selected for a position must present a police good-conduct certificate prior to appointment to the position. The applicant must obtain the certificate from the local resident registration office. The cost for the certificate is not reimbursable. Non-U.S. citizen family members, except German citizens are exempt from this requirement.

Upon appointment with the U.S. Forces it is required to present two valid picture identifications to get access to the computer systems. Recognized documents are only : Personal ID (Personalausweis), Personal Travel Identification (Reisepass) and the European Union (EU) Driver's License (plastic card format). We recommend ensuring at the time of application that at least two of these documents are available or requested.

Foreign National Screening (Sicherheitsüberprüfung) : In accordance with U.S. Army Europe Regulation 604-1, within three days after appointment, a background check will be initiated to determine suitability for continued employment with the U. S. Forces in Germany. If results are unacceptable, employment will be terminated during the probationary period, or any time thereafter, if the background checks reveal that the employee constitutes a security risk.

Foreign education may be accredited, please refer to the following websites for additional information : www.anabin.kmk.org or www.anerkennung-in-deutschland.de

Furthermore, the following applies for this position :

Shift work, work on holidays and weekends are required.

On-Call is required.