Become part of an internationally successful industrial company and benefit from a strong community with around 9400 colleagues worldwide. As a leading supplier of industrial machine needles precision parts fine tools as well as systems and services for the production and joining of textile surfaces Groz-Beckert combines creativity with a passion for textiles. Find your opportunity to join us and be infected by the fascination!
Your tasks :
- Design further development and optimization of digital products and services for the S division
- Design of a multi-channel concept for a holistic customer experience
- Global responsibility for the operation and further development of the INH shop floor platform based on international requirements
- Function as an interface between the specialist department and IT for the digitalization of processes and systems
- Identification of customer problems in the areas of shop floor processes needle compliance security and warehouse management
- Collection definition and prioritization of customer requirements through close collaboration with internal stakeholders in particular the sales marketing and customer service teams
- Translation of business and customer-related requirements into concrete user stories and technical specifications for the development team
- Accompanying the international rollout as well as supporting and further developing the INH solution (software & hardware) including coordination of pilot customers training after-sales and integration into existing digital sales platforms
- Creation maintenance and quality assurance of product process and training content for digital products
- Monitoring of key performance indicators (KPIs) and use of data-driven insights to optimize functionality stability and user acceptance
Technical support for the integration of INH into existing digital sales and service processes as well as into adjacent systems
Contribution to the standardisation and integration of INH sales processes into central platforms (e.g. SalesCloud) and support in the expansion of digital sales and service workflows for the INH business modelGlobal implementation of training courses on digital products (internal / external)Your qualifications :
Completed degree (computer science business informatics business administration) or comparable qualificationBasic knowledge of software development cloud technologies and digital platformsExperience as a product owner or in product management / project management ideally in agile teamsExperience in international project management and rollout of complex systems is an advantageStrong communication and coordination skills for collaboration between specialist departments and ITVery good written and spoken German and English skillsWillingness to travelLook forward to :
Collectively bargained companyMobile &flexible workingSabbaticals & moreDay care centre & primary schoolCompany pension scheme (BAV)Fitness studio & physiotherapy centreJob bikeSustainable offersExcellent staff restaurantCompany Health ManagementCompany Health InsuranceEmployee AppPlease send us your complete documents with information about your salary expectations and possible starting date via our career portal toSarah Hartmann Tel. .
Key Skills
Bidding,Exploration,Apparel Merchandising,Adobe Dreamweaver,Courier Delivery,Airlines
Employment Type : Full Time
Experience : years
Vacancy : 1