Guest Services Manager -NIGHT SHIFT - Dresden

Job Title : Guest Services Manager -NIGHT SHIFT

Job location : Dresden

Salary : €29700

Start : ASAP

Do you love working nights and working in hotels?

Do you like interaction with guests and are always happy to assist them even in the early morning hours greeting them with a big smile??

Then this might be a great opportunity for you!

So what does a Guest Services Manager Nights do?

• Providing a warm ‘Welcome’ to guests and new employees will be at the heart of what you do
• You will be the Manager on duty in charge of the entire hotel during the night shift
• You’ll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
• You’ll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure
• Want some variety?
• No day (or night!) is the same in our hotels, even on the night shift.
• You could be checking guests in and out on reception, serving behind the bar (so you will need to be 18 or over), cooking food in the kitchen ready for breakfast service or for our 24hrs F&B Menu
• You will undertake night audits and corridor checks to make sure everyone in our hotels are safe and well looked after through the night
• You will support the Hotel Operations Manager in achieving Company’ purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important.
• You need to speak fluent English and German!