Data Engineer (m / f / d) - Customer 360 & CRM

Data Engineer (m / f / d) - Customer 360 & CRM at CTS EVENTIM | softgarden

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Data Engineer (m / f / d) - Customer 360 & CRM

Full Time

With Professional Experience

11 / 4 / 25

Bremen, Deutschland /

Berlin, Deutschland /

Hamburg, Deutschland

As a Data Engineer for Customer 360 & CRM, you will build and maintain scalable data pipelines - real-time, near-time, and batch - connecting internal systems with our SaaS Customer Data Platform (CDP) and Customer Engagement Platform (CEP).

You’ll be responsible for ensuring accurate, reliable, and compliant data flows between systems that power personalized customer engagement and marketing automation. Your work will directly enable targeted campaigns, segmentation, analytics, and insights that drive Eventim’s data-driven growth strategy.

Working closely with Marketing, Product, Data Science, and Engineering teams, you will be the technical backbone behind our Customer 360 ecosystem - turning complex, multi-source data into structured, privacy-compliant, and actionable information.

Key Responsibilities :

• Design, implement, and maintain  real-time, near-time, and batch data pipelines connecting internal and external data sources to CDP & CEP.
• Implement and optimize  event streaming, API integrations, and data transformations across cloud environments (e.g., GCP, BigQuery, Airflow, dbt).
• Ensure  pipeline stability, observability, and performance across development, staging, and production environments.
• Guarantee  data quality, security, and compliance , including handling of consent and GDPR requirements.
• Define, maintain, and document  data contracts, interface standards, and API requirements with development teams.
• Develop  data models that support campaign activation, customer segmentation, and analytics
• Collaborate with  CRM, Marketing, and Data Science to align technical data pipelines with business requirements.
• Continuously  optimize data architecture for scalability, reliability, and cost efficiency.

Key Requirements :

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