Client Experience Coordinator Relocation Included

About the Role

Looking for a career change Move to the Mediterranean with our Customer Service team. Assist clients solve problems and work with leading companies while we take care of flights accommodation and settling-in support.

In this role you will be the first point of contact for customers helping them with questions technical issues and product information. Youll be trained to deliver excellent service and become part of a friendly multicultural team.

Responsibilities

• Handle customer inquiries via phone email and live chat in a professional and timely manner

• Provide clear and effective solutions to technical or service-related issues

• Support customers with account setup billing orders or product use

• Document and update customer records in the system

• Collaborate with colleagues and supervisors to continuously improve processes

• Ensure high customer satisfaction through patience empathy and problem-solving skills

Requirements

• Native or near-native German (C1-C2) and good level of English (B1 or higher)

• Strong communication and active listening skills

• Ability to stay calm and positive when solving customer issues

• Basic computer skills (MS Office email chat platforms)

• No prior experience needed full paid training is provided

• Motivated to relocate and start an international career abroad

What We Offer

• Relocation package:

  • Flight ticket to Spain Greece or Portugal

  • Airport pickup upon arrival

  • Company-paid hotel accommodation during the first weeks

  • Assistance in finding long-term housing

• Salary & Benefits:

  • Competitive monthly salary performance-based bonuses

  • Paid initial training and continuous coaching

  • Private health insurance (in some locations)

• Work-Life Balance:

  • Full-time 40 hours per week with rotating shifts

  • Paid vacation days public holidays

• Growth Opportunities:

  • Internal promotions to Team Leader Quality Analyst Trainer or other departments

  • Experience in an international corporate environment

• Lifestyle Perks:

  • Work in vibrant cities like Lisbon Athens Barcelona or Thessaloniki

  • Enjoy a sunny climate cultural diversity and affordable lifestyle

Key Skills
Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1500 - 1500