SAP CRM / CX Application Consultant
Company mission
At the heart of all our activities are our customers, who build, operate and manage properties. To do this, they need sustainable energy and building concepts.
These are created in collaboration with all stakeholders around the life cycle of a property. Due to our local presence, our expertise in data management and our decades of industry experience, we see ourselves as an orchestrator for intelligent building management.
Core Values
Internally, our corporate culture is based on values such as fairness, respect and openness.
Requirements
- Degree in business administration, (business) informatics, engineering or a comparable qualification with experience
- Several years of professional experience (at least 3) in SAP CRM as well as initial experience in S / 4HANA Customer Management and SAP CX are an advantage
- Sound knowledge of cross-module process analysis and modelling
- Experience in project management and SAP projects
- Very good written and spoken German (at least B2)
- Spirit of discovery, strong communication and assertiveness as well as a high level of initiative
Tasks & Responsibilities
- Contact person and guide when it comes to the customer-centred alignment of company processes
- Initialisation of process and IT innovations for the digitalisation of business processes in the CRM areas of sales, service and marketing
- Conception and management of PR projects
- Transferring and transforming current SAP CRM processes into the future SAP CX and S / 4HANA architecture
- Agile collaboration with the relevant departments to develop and implement new epics and user stories (GitLab)
- Processing of change requests
- Independent processing of support and fault reports
Core Benefits
1) Job Stability : Offers secure employment opportunities in a sustainable company.
2) Diverse Industry Applications : Involved in various sectors like electric cars and wind energy.
3) Employee Development : Commitment to investing in employee growth through training and professional development opportunities.
4) Additional Benefits : Health insurance, flexible work arrangements, company pension plans, and a proactive approach to employee wellness.
Hiring Process
1) Initial screening followed by interviews focused on technical skills and cultural fit.
2) In-depth discussions about project management experiences and SAP knowledge.
3) Final offer discussions and onboarding planning.
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