Geospatial Analyst
Role Objective
The team works on keeping Maps Data current and reflective of real world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface.
The Mapping City / Country Expert will be responsible for high impact work in improving transit data and providing country specific expertise.
The City / Country Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the city / country they work and also the consultant of the Country for any Transit / Micro mobility projects.
Role& Responsibilities :
- Communicating with internal stakeholder teams and external companies to achieve project goals
- Provide input to create city / country specific policy to existing general transit related policy. The city / country expert works to apply existing Mapping policies to their specific city / country, providing insights into local transit / traffic laws, landmarks and key mappingfeatures.
- Consulting on Urban transitsystem and Multi modal (including Micro mobility & Walking)
- Review of mappingoperations issues for quality checksrelated to specificcity / countries of expertise.
- Point of contactfor mapping operations country-specific questions
- Document and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutions
- Perform market comparison analysisof the features, data or issues relatedto local transit
- Proactively suggestimprovements to the data management platform and also Identify transituser expectations, data gaps and provide insightsto the product team
- Provide inputs to product / partnerships teams regarding local transportation modes and growthopportunities
- Act as a Country / Regional Transit POC for internal and external teams
- Understand the background, priorityand impact of the request and also communicate effectively with program managers / stakeholders on the ask / timeline and priority.
Data Management
Data acquisition and quality
- Create city level transitdata modeling policiesbased on marketneeds and local regulations
- Leverage familiarity with local / regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solvethe issues.
- Make necessary edits for all transitdata types if the providedstatic data is not accurate
- Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product to improve the same
- Assist Program Managers to communicate with the partner / provider about required data fixes or inform about problematic data areas.
- Data evaluation and GTFS mapping for prioritized cities to identifyneed for internaladaptors, standardization.
Data reliability
- Gain in-depth knowledge of the data,processes, tools and policy (applicable to all processes / data types)
- Translate and interpret commentsand actions from various sources(E.g. (Users feedback)and troubleshoot problemsbased on instructions, training and context
- Field escalations of complexor edge-case data issues from internal teams and resolveappropriately including creatingbugs for externalteams
- Conduct in city field research to determine the ground truth of transitissues and user problems
Data freshness
- Validate quality of new and updateddata in the data management platform
- Manage city specific data pipelines throughthe transit data management platform, including updating pipelinesusing basic programming skills.
- Develop outages and alertscapabilities in theirassigned city by effective monitoring
- Work with other internalteams to ensurecorrect political formatfor the countryis utilized
- Oncall support during non workings hours and Weekendincase of any data outages
Experience / Skills
1 year - 3 years of experience
Graduate or equivalent experience
Good Communication skills (Read, Write and Speak) in English and native local language
Basic Data analytics and Tech writing skills is required
Deep knowledge about City / country transit / traffic network / Urban planning
Knowledge of transit-specific data format is an added advantage (GTFS especially)
Basic / Good knowledge about GIS mapping tools and programing skills(java, C#, C++ and Python)would
be an added advantage
Comfortable with a rapidly-changing environment
Strong problem-solving skills and excellent attention to detail.