Profile - Premium Lounge Staff
Experience - 0-3 years
Location - Hamburg, Munich, Berlin, Frankfurt
- Greeting visitors and extending personalized attention
- Handling customer queries and providing resolution within stipulated timeframe
- To manage premium lounge availability
- To facilitate application submission process
- Handling complimentary services like photocopy, photo-booth services, form filling and registration
- To manage helpline and email contact for convenient appointment booking
- To maintain safety and hygiene standards of the reception area
- To manage SMS updates and courier return of document / passport
- To offer convenient payment options