Supply Chain Logistics Specialist (f / m / d)

The position

If you are excited about growing with Hive and love operations, this might be the right position for you!

As a Supply Chain Logistics Specialist,  you will be working on driving and growing Hive’s freight business. You’ll be based in our centrally located Berlin office. As part of this role, you will :

Scale our freight business in line with our customers’ requirements

Own our freight operations by planning and creating processes with clear documentation. Identify improvement opportunities in our operational processes, drive their implementation and scale them globally

Manage relevant external and internal stakeholders and own our partnerships end-to-end with freight providers

Monitor and manage our logistics processes, including customs clearance.

Booking and coordinating inbound and outbound shipments, ensuring efficient and timely transportation.

Actively participating in the packaging process, ensuring products are securely packed for transit.

Contacting and liaising with couriers to facilitate smooth pickups and deliveries.

Taking charge of tracking inbound and outbound shipments to provide real-time updates.

Preparation of shipping documents for customs clearance, ensuring compliance with import and export regulations.

Check delivery documents, enter delivery data into our software and create transport and customs documents.

Support with the processing of exports so that our customers outside the EU receive their packages on time.

Proactive problem-solving to ensure we meet customer expectations and going above and beyond if issues arise as well as complaint handling

Be a role model for your colleagues by completing your tasks effectively and with a high level of quality awareness.

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

Enthusiasm to build an early-stage VC-backed company and reshape the logistics industry

Entrepreneurial spirit with a proactive and hands-on mentality

Curiosity to dive deeper into e-commerce operations and understand customer pain points

You have at least 3 years of work experience in supply chain / freight / procurement

You are a good communicator to interact and negotiate with internal and external stakeholders

You enjoy operational work, have a hands-on mentality, and thrive in a customer-focused business environment

You structure your work, are diligent, know how to prioritize, and are able to plan ahead in an exciting growth environment

You have first experience in managing small teams of 1-2 people (preferred but not a must)

You speak English on a business level as well as one of the following languages German, Spanish, Italian, French (C1)

Our offering

• Be part of the Hive . You will work with a highly driven team of exceptional and experienced people in all domains. People at Hive have worked at organizations such as McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan & DHL before. We believe in a culture of trust, collaboration, empowerment, and constructive feedback in a positive and inspiring work atmosphere
• Make an impact. Join a young company with an entrepreneurial culture operating at lightning speed — we want you to grow with us
• You will be valued . We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference
• We support your well-being.  Benefit from 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget
• We will get you set up. Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work
• There's more! Enjoy flexible working hours, free drinks, and snacks in our offices in Berlin, Paris, Milan, London & Madrid, and join regular team events such as off-sites and workcations

About us

We make better commerce operations for everyone.

Hive’s mission is to make commerce operations better - for brands, consumers and ops partners. Hive seamlessly combines powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. All-in-one, through our Hive App. The Hive ecosystem spans the full operational chain. Started just in 2020, Hive already works with hundreds of the leading brands across Europe such as HOLY, mybacs and Inkster and has become the leading operations platform in Europe.  Backed by acclaimed global investors including Tiger Global, Earlybird, Picus Capital, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Berlin, Paris, Milan, Madrid and London.

At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.