Work Student, Customer Experience (all genders)

Responsibilities

• Assist in the development and documentation of internal processes, guidelines, and reports related to customer experience
• Support the maintenance and management of customer experience tools and systems to ensure they are functioning effectively
• Conduct research and data analysis to prepare for internal and external stakeholder workshops, and contribute to discussions with valuable insights
• Conduct market research efforts to identify industry trends and best practices related to customer experience
• Maintain and organize the Customer Experience TeamBase Page, including updating documentation and creating new content
• Assist in the preparation and coordination of internal and external meetings and workshops related to customer experience

Requirements

• Enrolled student (all genders) at a university or college in the field of business administration, economics, marketing or any other related field
• Fluency in English is mandatory, further languages such as German are a plus
• Good knowledge of MS Office (especially Excel & PowerPoint)
• Customer-centric mindset and passion for improving the customer experience, including the ability to put yourself in the shoes of the customer and advocate for their needs
• Analytical skills and experience with data analysis

What we offer

• Contract location would be Goeppingen, Germany
• Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
• Our Working Students in Germany receive a monthly salary of €1,566 for a 20-hour/week contract, €1,253 for a 16-hour/week contract, and €1,400 for an internship position.
• Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options.
• Fixed Student Contract with above average salary and trust based working hours
• Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
• Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7
• We truly live and celebrate our cultural diversity! Our colleagues come from more than 80 countries and speak more than 40 languages
• We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
• No matter if you are using private or public transportation means, we offer travel subsidy to all our students
• Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
• Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job