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Operations Team Leader

Operations Team Leader

Euronet – EFT SegmentBerlin, BE, DE
Vor 13 Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

Euronet EFT Segment seeks to employ a high caliber Operations Team Leader who will play a key role in ensuring industry leading uptime and further development of our independent ATM network across Germany, by supervising internal and external resources.

KEY RESPONSIBILITIES :

  • Supervise and coordinate the company's different service providers that are required to support the ATM network on a daily basis. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installation, etc.
  • Coordinate with Euronet centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments.
  • Lead the coordination of Euronet resources to resolve potential incidents.
  • Maintain inventory of ATMs and sites in the company's databases.
  • Provide operational risk management.

Requirements

GENERAL REQUIREMENTS :

  • University degree with Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • Minimum 8 years of experience in the Operations or Information Technology functions, currently holding a Supervisory position.
  • Prior experience must show a proven track record in Operations or Information Technology in such sectors, as banking, financial services, telecommunications or retail.
  • Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
  • Proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
  • Flexibility and readiness to travel frequently across the country.
  • Must have legal right to work in the EU.
  • Applications must be submitted in English.

    • COMPETENCIES :

  • Strong interpersonal skills with an orientation towards customer service.
  • Analytical and problem solving skills (highly geared towards problems solving).
  • Focus and dedication in delivering quality.
  • Self-motivated and results-orientated.

    • Benefits

  • Work in dynamic, stable, international environment.
  • Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.