Technical Lead

Role : Technical lead

Type : Permanent

Mode : Remote working. Monthly 3 times office visit

Location : Leipzig, Koln, etc.,

Primary skills : Strong experience in Linux , Docker experience, understanding of Networking protocols and Cloud deployment experience.

Salary : Open to discuss

Language : Fluent German and English speaking

NOTE :

Visa sponsorship NOT provided

Fluent German and English speaking mandatory

Remote working but requires monthly 2 or 3 times office visit at location Leipzig, Koln, etc.,

Job Description

• Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
• Prepare all the documents needed for the deployment and installation of the equipment,
• Provide support to the teams in charge of the physical installation of equipment on customer sites,
• Prepare all the documents needed to integrate the solutions into the customer environment,
• Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
• You will be the key point of contact for several customers for maintenance and support activities.
• You will analyze and troubleshoot incidents raised by customers in order to ensure service restoration.
• You will define, communicate, and implement action plans to solve incidents.
• You will be responsible of restoration and resolution SLAs and communication through customers.
• You will manage technical escalation in collaboration with the R&D department.
• Bring your expertise to take into account technical developments and conformities.
• Ensure that the delivered characteristics correspond to customer requirements in terms of telecom or system functionalities.

Technical : Primary :

Secondary :