IT Delivery Manager – IT Platform (m / f / d)
- Vorwerk Services GmbH
- Wuppertal / Düsseldorf
- Code :
Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11, employees in over 60 countries.
Your responsibilities :
Strategic Oversight : Drive a unified strategy for the IT Platform, aligning projects, fostering collaboration and ensuring operational synergyBudget & Cost Control : Lead rigorous cost management, budgeting, and financial planningProject Coordination : Ensure seamless integration and governance across multiple projectsContract & Vendor Management : Ensuring cost-efficient collaboration with external providersResponsible for the delivery of one or more IT Services related tothe new Vorwerk Assist AI landscape (based on MS Azure)
Automation (symphony AI)
Github / DevOps
Coordination of all activities to manage the daily business relationships with various service providers and internal stakeholdersQuality Assurance & Performance : Monitor key performance metrics and enforce service level agreementsRegular participation in the Service Management ChapterYou offer us :
Bachelor's degree or completed training as an IT specialist or similar with relevant professional experience and further education or comparable qualificationFoundedyears of experience in the area of Service Management preferably in the field of Cloud & IT Platform technologies and in various projects or within service delivery organizationsExperience of working in IT product-oriented teamsSound knowledge and experience in managing processes according to ITILExperience in managing external service providersAbility to communicate openly and clearly with stakeholders on all levelsFluent in English (business level)Strong team player and cooperative, experienced in lateral leadershipIntercultural competence and experience with international cooperationWe offer you :
Flexible working framework through flexitime, flextime days and 30 days of holidayPossibility of mobile working within a defined frameworkAttractive pension plan through several modules as well as the option of a time value accountBenefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRWInternal and external training opportunitiesExtensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapySubsidized snacks and menusDiscounted job ticket and free parking directly at the workplaceYour contact :
Vorwerk Services GmbH