Field Engineer

Overview

Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

Why Imagine?

Imagine is reinforcing his position on the Broadcast and Channels TV industries with the latest technologies. The company which operates from more 20 years in the market, continue to develop experience and solution. Partner of big worldwide TV groups (>

100 channels) and partner of local and innovant single Channel TV. Imagine offer the possibility to discover the traditional TV and latest Broadcast technologies in different contexts over the world.

A Bit About The Role

• Installation & support of Imagine solutions
• Automation / Video Servers, Channel in the box, MAM, Graphics, Gateways solutions
• Setup with traditional SDI and new solutions 2110, 2022 / 6, TS, HDR, JpegXS, dockers, hybrid system
• Get in touch with product lines and R&D to improve solutions and answer customer needs
• Support on large and innovative projects during implementation & continuing support during live migration
• Travel to different countries to support & manage key customers based in West Europe and Africa
• Support sales for any potential future opportunities
• Deliver on site and remote services
• The role is based in West Europe, there are offices in London and in Paris. Possibility to work remotely.

Technical Commissioning and Training :

Technical Product Support :

About You

What does our team say?

“Working in Professional Services has made me see the result of improving quality for Customer satisfaction which in turn benefits Imagine as a company as well as customers. Working at Imagine has allowed me to implement changes to processes and see how I can make a real impact in my role. The atmosphere is friendly where teams collaborate and work well together.”

The team is collaborative, shared experience over the world, and supports each other.

Celebrating difference, together stronger

At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities. We are committed to providing an environment of mutual respect. Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.

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