KYC Operations Coordinator

Job Description

SCAYLE Payments, the fintech behind the ABOUT YOU marketplace, is currently looking for a KYC Analyst (m/f/d) to support the team on topics such as KYC, transaction monitoring and AML compliance.

We are looking for a KYC Operations Coordinator (m/f/d) who acts as the key contact for cross-functional financial control topics – ensuring operational excellence, compliance, and process optimization across the payment value chain.

Responsibilities

• Coordinate and oversee all operational KYC-related processes within the Payments area (Team size: 8-10)
• Quality assurance for B2B KYC cases
• Ensure compliance with internal control frameworks and regulatory requirements
• Develop, maintain, and continuously improve process documentation and control guidelines in collaboration with the Anti-Money Laundering Officer
• Collaborate closely with internal stakeholders (Finance, Accounting, Compliance, Product) to align and optimize workflows
• Monitor KPIs, payment flows, and control reports to identify irregularities and mitigate risks
• Ensure SLA compliance for B2B Onboardings
• Support month-end, quarterly, and annual closing activities by preparing and validating payment data
• Conduct root cause analyses and define corrective or preventive measures
• Coordinate change requests and improvements related to control processes in close collaboration with Tech and Operations

Requirements

• Degree in Business Administration, Finance, Payment Management, or a comparable field
• Several years of professional experience in B2B Onboarding in a regulated environment (Payments or Banking)
• Solid understanding of B2B KYC process
• Strong analytical skills with an eye for detail and structure
• Excellent communication and stakeholder management skills
• Proficiency in tools such as Excel/Google Sheets, Jira, Confluence, and ideally SQL or BI systems

Benefits

Flexible working times

40% discount on our online shop

Fresh fruits + drinks everywhere

Language courses (German & English)

Free sports courses & reduced price for gym membership

Subsidized public transportation ticket

Modern office in the city center of Hamburg

International working environment and English as company language

Agile work environment and cross-functional teams

Dog-friendly office

Professional training

Note on the application procedure:

Please note that SCAYLE Payments GmbH, as an employer, is obliged under Section 6 of the German Money Laundering Act (GwG) to implement internal security measures, including background checks on employees (§ 6 Abs. 2 Nr. 5 GwG). As part of the application process, you may therefore be asked to provide additional information and evidence in order to fulfil these legal requirements. We ask for your understanding that the procedure may therefore differ somewhat from a conventional application process. You will of course receive further information on this from the responsible recruiter.

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Your contact

Lydia Stoll