As an employee in our customer service, you are the interface between our customers, sales and operational processing in land transport. You promote customer loyalty by accepting transport orders, being available to answer questions and offering tailor-made solutions.
Location : Polch| Reference no. : V | Type of employment : permanent » Your responsibilities :
- Monitoring of appointment services
- Ensuring delivery times
- Recording and commissioning procurement orders from our customers
- Returns processing
- Billing for special services
- Complaint processing
Your profile :
Completed commercial trainingExperience in customer serviceYou have high quality standards for your own workCustomer focus, enthusiasmTeamwork skillsiversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given priority if they are equally qualified.
Your top benefits :
Hellmann Spirit : You culture throughout the company, regular team and company events, birthday ticket from the German television lotteryWork-life integration : flexible working hours and mobile workingAdditional financial benefits : holiday and Christmas bonuses, company pension schemes and capital-forming benefits, up to €1, net bonus for recommending new colleagues, discounts and offers for travel, leisure and cultureHealth & well-being : company fitness via Hansefit, mental health and health coachingFamily : Vacation days for caring for relatives and for special eventsProfessional & personal development : Newcomer Days, further education and training offers through our academy, digital learning platform (LearningHub)Mobility : Subsidy for the Deutschlandticket, mobility subsidy, free parking spaces, free use of e-charging stationsEquipment : laptop / tablet, cell phone