Picking and Transportation Operations Supervisor (Operations Planning)

【About JD.com】

JD.com (NASDAQ : JD and HKEX : 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us : https : / / corporate.jd.com /

Job Responsibilities :

• Develop operational support plans for key scenarios (e.g., promotions, holidays, severe weather), defining objectives, resource requirements, and operational strategies, and produce detailed project checklists.
• Coordinate resources within and across departments, facilitate consensus, and drive efficient collaboration to ensure smooth implementation of operational plans.
• Evaluate the feasibility and effectiveness of site production plans based on volume forecasts and early warnings, and provide optimization recommendations.
• Monitor abnormal fluctuations in operational timeliness, analyze root causes, develop improvement plans, track implementation results, and continuously optimize on-time performance based on actual operations.
• Participate in day and night shift rotations to ensure 24 / 7 operational stability.

Job Requirements :