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Shopping Experience Expert

Shopping Experience Expert

Helion ResearchCologne, North Rhine-Westphalia, Germany
Vor 30+ Tagen
Anstellungsart
  • Remote
Stellenbeschreibung

Are you passionate about perfecting customer experiences online and in stores? If so,

we need you!

By providing productive and expert feedback about your shopping experience with

our partners, you will completely elevate the shopping experience of millions

of people world-wide. Wow, what an impact!

About us :

Helion Research is a leader in global, multi-industry research solutions. We pride

ourselves in providing a wide scope of tools from auditing, evaluations,

specific analytics and more, in order to ensure our partners provide the best

service to their customers.

Taken

We partner with prestigious brands across the globe, who use our services to improve their customer experience.

This is where you come in. As a mystery shopper (bear with us, it gets better!)

you will visit a store at a location of your choice and assess your shopping

experience.

You will then tell us about this experience, don’t worry though, everything you need to tell us is already outlined

for you. You will know exactly what to look for because you will be following a

questionnaire and a script. (Kind of like acting… perhaps this role will make

you the actor of your dreams you always knew you could be!)

Vereisten

Do your friends and family describe you as someone who is a little bit too honest

during family events? Or perhaps you provide feedback to your loved ones

without sugar coating things? Believe it or not, this is a skill that can be

put to good use! We want your sharp mind and attention to detail.

Put simply, this role is customizable depending on your life and the time you have to

dedicate to it. Do you want to start a side-hustle to supplement your current income?

Or perhaps you wish to focus on this role and build your career with one of the

largest, global research analysts in the world (us!)? Either way, this role can

help you achieve your aspirations.

Benefits

  • Apart from potentially launching your acting career (kidding!), you will receive a competitive rate per each shopping experience you evaluate
  • You will work with different luxury fashion brands, sport brands and truly experience variety within the role
  • Flexibility in completing your evaluations depending on your schedule and commitments (submitting your evaluations has a deadline, to keep you on track)
  • A supportive and encouraging environment : your personal panel manager will be in contact with you and help you complete the job

Once registered in our portal, apply for the locations you want to evaluate.

Do you want

to know more about becoming a mystery shopper?

Our team is always happy to help

Helion Research is one of the world's leading Mystery Shopping agencies, with a strong focus on Customer Experience Measurement, Sales Channel Effectiveness & Business Intelligence.

So far, hundreds of clients across various industries have been successfully supported by a broad range of tailored and insightful research solutions, resulting in an improved Customer Experience, enhanced sales and a better Trade-Marketing performance.

With over 15 years of experience, we are a recognized leader in our domain. Numerous leading brands, Market Research & Consulting agencies have benefited from our consulting expertise.

Therefore we are very proud of our clients’ track record and how our thorough feedback helped them to boost their operation and outperform their market.