About Recyda
At Recyda we thrive to revolutionise the world of packaging sustainability and circular economy. We have embarked on a mission to become the undisputed category winner for digital packaging sustainability management. With our innovative softwareasaservice solution we are transforming the way companies achieve their sustainability goals.
With our technology we aim to solve every headache associated with the intricate web of sustainability requirements in each market. Our allencompassing platform streamlines the sustainability journey from tracking and reporting to compliance and optimisation. Our software solution already serves as a gamechanger to global companies like Beiersdorf and Kao.
Join us on our growth journey as an Implementation Engineer (m / f / d) where you will collaborate closely with our Customer Success and Product teams leading software integration projects and help shape the future of our innovative solutions while making a significant impact on the industry.
Fostering growing and celebrating a diverse team is a top priority. From our inception weve been an international team bringing together diverse backgrounds and perspectives to unite behind our common mission. Packaging waste affects everyone and we believe a diverse team is essential in developing the best solutions for a sustainable future. Join us and contribute to our mission of tackling packaging waste with innovative inclusive approaches.
Tasks
- Lead technical implementation projects for our enterprise customers ensuring successful integration of our SaaS solution
- Configure and customise our platform according to specific client requirements and business needs
- Develop and maintain data mappings between client systems and our platform ensuring seamless data flow
- Provide technical consulting to customers throughout the implementation process and support presales activities
- Drive API integration projects working closely with customers IT teams and thirdparty integration partners
- Create and maintain technical documentation for customer implementations
- Collaborate with our Product and Engineering teams to align implementation processes with product updates
- Troubleshoot and resolve technical challenges during implementation
- Work closely with Customer Success Managers to ensure smooth customer onboarding
- Contribute to the continuous improvement of our implementation processes and best practices
Requirements
3 years of experience in technical implementation integration technical consulting or similar customerfacing technical roles with strong Python skillsStrong technical background with understanding of APIs data mapping and enterprise software integrationExperience with SaaS implementations and customer success processesStrong selfmanagement skills with the ability to manage multiple implementations simultaneouslyStrong problemsolving abilities and analytical mindsetExperience working in an agile environmentKnowledge about ERP systems like SAP ERP / S4 / HANA is a plusExcellent communication and interpersonal skills with the ability to articulate technical concepts to both technical and nontechnical audiencesExcellent written and verbal communication skills in English (Native or C1 level)Benefits
Unique opportunity to directly shape our growth by joining at this stage of our startup and make a real impact with your contributionIndependent work in a team and steep development opportunities in a fastgrowing company in the field of sustainability Take ownership from the startExperience the opportunity to work with one of the most innovative Green Tech startups in sustainable packaging advancing the circular economyVery flexible innovative and creative working environmentCompetitive salaryFlexible work arrangements (remote or hybrid possible) or work from our modern and bright office in Freiburg