SAP Service Manager

Salt is currently hiring a SAP Service Manager for one of our clients in Germany.

The role is a 12 month contract with 3 days on site in Dusseldorf per week.

SAP Service Manager

Responsibilities

Performing the tasks of the operations manager for the global SAP financial system

Tasks

Ensuring effective and efficient processing of incidents

Ensuring effective and efficient processing of change requests

Ensuring and further developing the reporting system (including KPI reporting)

Coordination and management of external IT partners

Ensuring and further developing the agreed service levels (SLA, OLA)

Resource, capacity and budget management

Central communication with IT management

Contact person in the S / 4 HANA project for commissioning and test management issues

Continuous optimization of the IT service processes

If Interested, please send your CV to [email protected].