Join our team and help our customers work with our software products efficiently and satisfactorily, both by phone and in writing. We will provide you with comprehensive and individual coaching to familiarize you with our software products and our customers' processes (craft and manufacturing businesses).
Internal Application Consultant (m / f / d)
Your tasks :
- Processing customer inquiries by phone, email, and remote maintenance in second-level support
- Online training for our software products
- Application and organizational consulting in the area of "digitization in the skilled trades"
- Adapting the software to customer-specific processes
- Communicating with our development team as part of third-level support
- Professional development of new colleagues
- Technical support for internal and external customers
What we expect from you :
Completed technical or commercial training or comparable work experienceInterest in processes in skilled trades and manufacturing companiesGood communication skills in German and basic English language skillsService- and solution-oriented approachAbility to work independentlyWhat you can expect from us :
Permanent contract with a good work-life balanceComprehensive training in business and software processesPractical introduction to all areas of the companyIndividual career planning tailored to personal goalsRegular workshops and further trainingCross-team collaborationCompany pension planVaried and responsible tasksPleasant working atmosphere within a friendly, motivated, and open-minded teamIN-Software benefits at the Karlsbad location
Ergonomic workstations and height-adjustable desksModern and attractive office environmentRegular events, such as Christmas parties and barbecuesWide selection of free drinksFresh, seasonal, and varied fruit platters every weekExcellent transport links, including bus and trainFree parking directly in front of the company buildingLarge lounge including terrace with a pleasant atmosphere for relaxing during your lunch breakWe look forward to receiving your application!
Apply online using the button or send your application documents, including your salary expectations, by email to : job@in-software.com
IN-Software GmbH
Reutäckerstraße 15 | 76307 Karlsbad
www.in-software.com